Showing posts with label UCD. Show all posts
Showing posts with label UCD. Show all posts

Tuesday, 15 April 2014

Susan Dray's Participatory Design and Technological Artefact Implementation in Panama's country. A trip with S. Dray

A very inspiring beginning of the afternoon today in London.
https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEigxdXb7_jRwwGSi0h4bbauONrtzQhMWtYyrxr-8-O5bi8_HNlivSxcN4RpPOG8vB6gbMDL6ROcVIWUi6tyuD_V6NOHIxYry-oB_rANvvyVlyLXYpEShtPT_CUldV_Zn8vCAYzVXlxlVyQN/s1600/ANIME+EXPO+BIBIFIONA+SUNNY+SKY.jpg
London, UK, sunny day: 15/04/2014
It's exactly 14.12pm, that's two minutes before the average Londoner feels the deepest-down moment of the after-lunch bacchanal - siesta!

The sun is out there and the outside temperature is a mild 13C (56F) with bright and clear skies. Spring beckoned about 4 weeks ago now.

Rocky sounds waves arrive from Spotify this time, #MySpotifyPlayList.


My window-opening habits in the virtual space go along too with those triggered by the weather out there. Revisiting then what's left in this chunk of window-tabs, Susan Dray appears as a recently-added-human (RAH) to my G+ social media world. Click Susan above if so you wish, a new window will open keeping this one alive!

Susan's profile, despite she is already known to me as an author within the CHI, HCI and UCD communities (to mention but a few), has come back to me due to a sad encounter with life in this my new area of research and discovery in life - HCI and all surrounding it, academia and other colleagues included. #ClickToRead how I came about Susan today through the figure of recently deceased Professor Gary Marsden of UCT.


Back to where life goes on and as if with a friendly alibi in mind, Susan's G+ profile and the contents in it, appear to me right when I am shaping the last touches of my own PhD project's design.

I have read several of Professor Dray's papers through the last seven months since my PhD research project begun. From the first instance, Dray has come about as an active advocate and expert practitioner of user-research, of the so-called "getting to know the user" for technological design.

For what I've read and do now see, no doubt Susan rocks out there, on paper and in-the-field!

Read Susan's Latest Adventures-In-The-Field, in Veraguas, Panamá!

Dray blogs away this very project through a set of orderly and lively descriptive blog posts filled-in with a richness that shows the researcher preparing and wearing all-detail to carry out research in-the-field and design implementation. This is gold at this stage in my own research and project interests, as it is to do with technology, happens in participation between facilitator and participants, in a non-western setting, and Dray have provided herself with a crew of local volunteers that help in carrying out the travelling and action involved in this project.

Susan Dray, UCD, Participatory Design, non-Western, Panama, CHI2014
Photograph shown from Susan's blog - Fulbrighttopanama.blogspot.co.uk

To add to the challenge, the facilitator, as she herself points out, does not speak the local language - Spanish. However it is noticeable how the experienced facilitator lack of languages skills alongside the lack of local area knowledge must be planned in advance, as they can easily become hurdles in environments where some of the work and tasks may lead the facilitator to geographical realms where the company and ultimate lead of a local makes the adventure to not be adventurous where it is best to hold control.

Dray illustrates in this post how to provide oneself with the daily needs of buying stone beads:

Stone Beads with not Stone Pain

By the look of the above and the project overall, it seems Dray has provided herself with a volunteer lot of collaborators that make the work easier and to quickly gain trust from participants when going to the rural areas where some of the work is undertaken.

The Questionnaire team... image from Susan Dray's blog

Participation in implementation. image Susan's blog



Through her blog, Dray does visually show us around the environments where she and the local team are implementing their project. This by the same token becomes a precious piece of ethnographic and storytelling research that helps me in keeping defining my own research project with examples by established practitioners working across'cultures.

The ending of this post comes with both, the twit I sent this afternoon to Susan once I discovered on, and read about the project, and with a music radio station I rather enjoy - and that comes from those latitudes of the American continent - Casino Estereo.

TWITTER MESSAGE:
Precioso y muy visual su storytelling, Susan, qué bonito proyecto!
Triggering thoughts, mental visualisations and interesting & inspiring insights towards my own #PD projects with #Persona eliciting cultural factors in non-traditionally western settings - and how I envisage them. Thanks for your #Professionalism & #Experience!

 Posted on 15/04/2014
by @UXGentleman






Sunday, 13 April 2014

A tribute to Professor Gary Marsden - University of Cape Town, UCT. RIP Professor.


Only today I've learnt on the saddening death of Professor Gary Marsden at UCT.

Here it is my little tribute to a human given to sciences and the work within the field of HCI/ICT4D:

At that time I first came across his name (09 January 2014 18:59:10) I was dedicating an preliminary literature review towards my PhD research proposal within the field of Human-Computer Interaction. This review was based on the Persona method in User-Centred-Design (UCD) working in conjunction with another UCD method, Participatory Design. I was by then 4 months into the project, and ever since, things keep evolving rather nicely, if through the chore and hard commitment to the unmissable if productive daily literature review, the sometimes-being lost-in-translation feeling comes included with the kit until all food is digested by the brain, and spat - straight out in my dearest lost-generation laptop.After having initially read seminal and insightful "Persona + PD" papers such as those by Cooper from @cooper, Nielsen, and Grudin, Pruitt and Adlin at #Microsoft to mention a couple, I was then considering and planning for further research options specifically developed within, and reported from outside Western settings.

Thus, in a #GoogleSearch for such matter, I encountered the below .ppt presentation on a 20-page .pdf doc put together, I guess, by Professor Marsden himself - and  dated as of 2006:

"Participatory Design Personas"

At the time I encountered and opened the above, I vividly remember the sequential chain of thoughts:
  1. What to do with it. Time is priceless when you are on a PhD project -insistent ear-rattling heard
  2. Yes, but this gentleman (by then unknown to me), is a Professor at University of Cape Town (UCT);
  3. He has also made me, I empower my reasoning, the kind effort of putting together a summary in the form of a presentation on the fields I research myself: "Persona + Participatory Design + non-western"
Tempting for a quicky peep, hum? So I did.. and I peeped in!
Click hence the link above and a new window will once again open for you! Or don't open it and keep reading below, as I go to the point made in this blog post.

In his presentation and in a nutshell, Professor Marsden starts his argument from a previous lecture by arguing to move straight into co-design once naturalistic observation and ethnographic techniques have been carried out (I haven't as yet encountered, if existing, this previous lecture, so do feel free to pas-on if you find).

Marsden also acknowledges and encourages a mindset shift in technologists and engineers (not uncommonly widespread concern among the HCI community, such as Buxton 2007 and others), and explicitly exemplifies upon Microsoft's work from the authors above and their action and research with persona in PD.
He then goes into detail on what to practice the UCD philosophy in design means and why it is important to approach design with the end-user in mind and at sight at all times.

He then asks himself why at all the need to involve the end-user and scaffolds an argument that moves into PD to elicit user needs through techniques such as PICTIVE, LARPing and persona to help the design process, and advises on the pros these offer.

All in all, the above is a brief .ppt presentation that here online, it lacks of the voice of the academic and field experience Professor Marsden demonstrates to have achieved throughout his career and life in this world.

However, his ample research and prolific practice can be appreciated through this bibliography below, and which shows his collaborations with some of the most regarded HCI academics and practitioners worldwide such as Yvonne Rogers, Nicola J. Bidwell, Paula Kotzé, Susanne Bødker.

@informatik.uni-trier.de

This above is [some of] the work produced by Professor Gary Marsden in the last sixteen years or so before he has now left us from this earthly life.

Susan Dray and others are paying homage to him here:

http://rememberinggarymarsden.blogspot.co.uk/


Thanks for what you've left us!

Rest in peace Professor.


Professor Gary Marsden - Mobile Technology South Africa - UCD - Participatory Design - Persona
Professor Gary Marsden











By @UXGentleman
London, UK
13/04/2014
University of Cape Town, Professor Gary Marsden, HCI, ICT4D, Participatory Design, Persona, Deceased
University of Cape Town. Image from http://www.ucttrust.org.uk/